Privacy Policy

At UbaScuba, your privacy is extremely important to us. This policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or contact us.

We are committed to handling all data securely, transparently, and in full compliance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

1. Information We Collect

We may collect the following types of information:

Personal details: such as your name, address, email address, and phone number when you place an order or create an account.
Payment details: processed securely by our trusted payment providers; UbaScuba does not store your full card information.
Order history and preferences: to provide tailored service and product recommendations.
Website usage data: including IP address, browser type, and pages visited, collected through cookies and analytics tools.

2. How We Use Your Information

We use your personal data to:

Process and deliver your orders.
Communicate order updates, delivery information, or support queries.
Improve our products, website, and customer experience.
Send relevant offers or updates (only if you’ve opted in).
Meet legal, regulatory, and accounting obligations.

We will never sell, rent, or trade your data to third parties.

3. Data Storage & Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.
Your information is stored securely on protected systems within the UK and the EU.

4. Sharing Information

We only share your information with:

Trusted service providers (such as couriers, payment processors, and IT support partners) to fulfil your order.
Legal authorities if required by law or to protect against fraud and misuse.

All partners are carefully vetted to ensure they meet the same high standards of data protection as UbaScuba.

5. Your Rights

Under the UK GDPR, you have the right to:

Access the personal data we hold about you.
Request corrections to inaccurate information.
Request deletion of your data where applicable.
Withdraw consent for marketing communications at any time.
Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.

To exercise any of these rights, please contact us at sales@ubascuba.co.uk.

6. Cookies

Our website uses cookies to enhance user experience, track performance, and analyse site traffic. You can choose to disable cookies in your browser settings, though this may affect certain site functions.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or improvements to our services. The latest version will always be available on this page, with the date of the most recent update clearly displayed.